In nearly every industry, customer feedback is an effective way to illustrate a company's ethos, bolster its track record, and offer prospective clients a glimpse of the organization as a whole. Law firms, in particular, rely heavily on this measure to entice new clients and broaden their social presence. Client feedback is also beneficial in identifying areas requiring attention. That is, where can your firm improve in its customer service and other service offerings? Take a moment to consider your firm's clientele.